The Soup Nazi is one of my favourite episodes of the popular sitcom, Seinfeld. Business owners can seriously learn from ‘The Soup Nazi’ to boost their customer service. If you read this post you’ll be able to understand the critical mistakes businesses make and how to take your customer interactions to the next level.
For your educational reference, this is a short clip from The Soup Nazi episode:
I find this clip hilarious. But the not so funny thing is that many businesses still treat their customers very poorly. You’d think by now that most businesses would understand how to talk to people and deliver great customer service. Sadly, many businesses haven’t developed enough emotional intelligence, so they fail miserably.
On the other hand, there are some rare examples of great customer service. One example is my grandpa’s Chinese restaurant.